babbleclouds

Privacy Policy

Last updated: 2026-04-17

1. Who We Are

Babble Clouds ("we", "our", "us") is a digital marketing and branding agency based in Ho Chi Minh City, Vietnam. We operate the website at babbleclouds.com.

2. Data We Collect

We may collect the following data when you use our website:

  • Analytics data — pages visited, session duration, browser/device type, approximate location (country/city). Collected via Google Analytics 4 when you consent.
  • Contact form data — name, email, phone, and message when you submit a consultation request.
  • Cookies — essential cookies for site function (theme preference) and analytics cookies (if consented).

3. How We Use Your Data

  • To analyze website traffic and improve our content (analytics).
  • To respond to your consultation requests (contact form submissions).
  • To maintain site preferences (essential cookies).

We do not sell your personal data. We do not use your data for automated decision-making or profiling.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics 4 (GA4) — traffic analysis. Only activated with your consent. Google Privacy Policy.
  • Google Tag Manager (GTM) — tag management container. Used to load GA4 and future analytics tags. Google Privacy Policy.
  • Future — We may add advertising pixels (Google Ads, Facebook Pixel) in the future. These will only be activated with explicit "Accept All" consent.

5. Your Rights (Vietnam PDPA — Nghị định 13/2023/NĐ-CP)

Under Vietnam's Personal Data Protection Decree, you have the right to:

  • Know what personal data we collect about you.
  • Access and correct your personal data.
  • Withdraw consent at any time (by clearing cookies or choosing "Essential Only" in our cookie banner).
  • Request deletion of your data by contacting us at babbleclouds@gmail.com.

6. Data Retention

Contact form submissions are retained for up to 2 years for business correspondence purposes. Analytics data is retained for 14 months (GA4 default) and then automatically deleted.

7. Cookies

You can manage your cookie preferences at any time using the consent banner at the bottom of the page. Essential cookies cannot be disabled as they are required for basic site functionality.

8. Contact Us

For privacy-related inquiries, contact us at:
Email: babbleclouds@gmail.com
Address: 14/9 Cù Chính Lan, Tân Bình, Ho Chi Minh City, Vietnam